F.A.Q.

It's really simple: use our search engine, add the required parameters and select the rental car of your interest. Then you just have to decide whether to pay online or directly to the rental office and send your booking.

The price may vary depending on the car category you select and the rental period. If you rent the car for three days, we offer you a 10% discount, while if you rent it for 7 days, you will get a 20% discount.

For renting a car with Waycar, you will need to present an original driving license, which has to be granted for at least a year and a day, and your personal ID, in its original copy too.

In addition, you need a credit or debit card that is in the driver's name and that must be presented when you pick up the car. To make the online payment, you can also use a card headed to a different person.

The minimum age for rental is 19 years. Please note that drivers between the ages of 19 and 23 are subject to the payment of an additional daily rate, as a young driver's insurance.

You can make a reservation in someone else's name and use your credit card for online payment. However, remember to enter the actual driver's data into the system. When picking up the car, the driver must present their documents, including a credit card in their own name.

You can pick your vehicle up at Palermo airport, in Trapani airport or port, and in San Vito Lo Capo in via Pier Santi Mattarella 33.

Our office, serving Palermo airport, is located in Terrasini, a town located a few kilometers from Punta Raisi. To reach our office, we offer a shuttle service, which you can use by calling +39 091 556 70 77 or +39 388 92 31 559. The Waycar shuttle stop is located in front of the pharmacy at the airport exit. Please do not take any other shuttles.

You can pick up the car at the Sicilian airports of Trapani, Catania and Palermo, also at our offices in Trapani city in Via Ammiraglio Staiti73 and San Vito Lo Capo in via Pier Santi Mattarella 33.

Our office, serving Palermo airport, is located in Terrasini, a town located a few kilometers from Punta Raisi. To reach our office, we offer a shuttle service, which you can use by calling +39 091 556 70 77 oppure +39 388 92 31 559. The Waycar shuttle stop is located in front of the pharmacy at the airport exit. Please do not take any other shuttles.

No, the vehicles you see on our website are automatically available.

Yes, it is possible. If you do not have a credit card available, you can decide to pay for the car rental directly at the office when you pick the vehicle up. In addition, you will be asked to take out Full Pack insurance, which allows you to pick up your rental car without necessarily having a credit card.

Yes, for the rental without a credit card a security deposit of Eur 100.00 is required for the Cat. B-C; of Eur 150,00 for Cat. D-DA-F-M-N-NA; of Eur 200,00 for Cat. F, to be cashed and/or blocked on the main driver's debit card.

The requested debit card will only serve as a guarantee for non-refueling or for the management of payments of any fines received.

The customer must show at the counter:

1. valid driving license;
2. identity document or passport;
3. debit card in the name of the main driver.

It will be mandatory to sign up and pay for the specific insurance coverage for this rental formula.

Yes, you can make changes by contacting our call center and you can cancel your reservation up to 48 hours before the start of the rental without any penalty charged.

If you do not arrive within two hours of the scheduled pick-up time, this situation will be considered a no show and the car you booked could be rented to someone else. In case of no show, no refunds can be made.

No. Under no circumstances

Yes, the card must be nominal and the name on it must necessarily be that of the main rental driver. Debit, debit and nominal rechargeable cards with chip, IBAN and PIN code are accepted.