F.A.Q.

Do you have questions about the rental process? Below you will find the answers to all your doubts!

How can I rent a car with Waycar?


It's really simple: use our search engine, add the required parameters and select the rental car of your interest. Then you just have to decide whether to pay online or directly to the rental office and send your booking.

How much does it cost to rent a car?

The price may vary depending on the car category you select and the rental period. If you rent the car for three days, we offer you a 10% discount, while if you rent it for 7 days, you will get a 20% discount.

What do I need to rent a car?


For renting a car with Waycar, you will need to present an original driving license, which has to be granted for at least a year and a day, and your personal ID, in its original copy too.

In addition, you need a credit or debit card that is in the driver's name and that must be presented when you pick up the car. To make the online payment, you can also use a card headed to a different person.

What’s the minimum age for renting a car?


The minimum age for rental is 19 years. Please note that drivers between the ages of 19 and 23 are subject to the payment of an additional daily rate, as a young driver's insurance.

Can I rent a car for someone else?


You can make a reservation in someone else's name and use your credit card for online payment. However, remember to enter the actual driver's data into the system. When picking up the car, the driver must present their documents, including a credit card in their own name.

Where will the vehicle be picked up?


You can pick your vehicle up at Palermo airport, in Trapani airport or port, and in San Vito Lo Capo in via Pier Santi Mattarella 33.

Our office, serving Palermo airport, is located in Terrasini, a town located a few kilometers from Punta Raisi. To reach our office, we offer a shuttle service, which you can use by calling +39 091 556 70 77 or +39 388 92 31 559. The Waycar shuttle stop is located in front of the pharmacy at the airport exit. Please do not take any other shuttles.

Is it necessary to wait for a confirmation to know the availability of the vehicle?


No, the vehicles you see on our website are automatically available.

Is it possible to rent a car without a credit card?


Yes, it is possible. If you do not have a credit card available, you can decide to pay for the car rental directly at the office when you pick the vehicle up. In addition, you will be asked to take out Super Cover Protection insurance, which allows you to pick up your rental car without necessarily having a credit card.

Can I modify or cancel my reservation?


Yes, you can make changes by contacting our call center and you can cancel your reservation up to 24 hours before the start of the rental without any penalty charged.

What happens if I don't pick up the car at the scheduled time?

If you do not arrive within two hours of the scheduled pick-up time, this situation will be considered a no show and the car you booked could be rented to someone else. In case of no show, no refunds can be made.

Do you need help?

Contact our support

Contact our support

Our delivery point

The best offers for car rental in Palermo, Trapani and San Vito Lo Capo. Take advantage of economical prices, our services made just for you and a modern fleet at your complete disposal.